Post Engineer, Series Animation, Technical Support Specialist

3 weeks ago

Los Angeles, California, United States Cypress HCM Full time
Job Title: Post Engineer, Series Animation

Cypress HCM is seeking a highly skilled Post Engineer to join our Series Animation team. As a key member of our technical support team, you will play a critical role in ensuring smooth and efficient post-production workflows, designing and supporting AV systems, and troubleshooting technical issues.

Key Responsibilities:
  • Collaborate with technology and infrastructure teams to ensure proper networking design and implementation, optimizing data transfer speeds and security for post-production workflows.
  • Stay up to date with industry trends, emerging technologies, and standards, such as SMTPE 2110, and provide recommendations for integrating new tools and workflows to improve efficiency and quality.
  • Provide training and support to post-production team members, fostering a culture of technical excellence and empowering them to utilize tools and systems effectively.
  • Maintain accurate documentation of systems, workflows, configurations, and troubleshooting procedures.
  • Be a partner to our Editorial teams, build trusting relationships with Editors and Assistants across all our shows.
  • Liaise closely with our Workplace team, Production and Post Production Mgmt to ensure our Editors' needs in terms of comfort and facilities are always met and exceeded with minimal disruption.
  • Document, share, and evolve best practices and 'how to' brochure guides for our Editorial teams.
  • Build close relationships with our software, hardware and vendor partners to drive innovation and development.
  • Provide workflow expertise, post pipeline knowledge, and guidance to our Editors, Creative, Production and Post Management executives.
Requirements:
  • 5-7 years of experience as an Avid and/or Adobe Premiere Technician.
  • Have held Post Engineer, System Engineer, or similar roles with proven growth and development while working in facility engineering and/or technology roles within Post Production studio or vendor facility.
  • Extensive knowledge of networking design and troubleshooting, including LAN, WAN, VLAN, and VPN configurations.
  • Proficiency in supporting and troubleshooting both Mac and PC platforms, ensuring compatibility with animation software and tools.
  • In-depth understanding of audio and video signal flows, codecs, formats, and industry standards, including SMTPE 2110.
  • Experienced with TV, computer monitor and audio calibrations.
  • Excellent problem-solving skills with the ability to analyze complex technical issues and provide effective solutions in a timely manner.
  • Experience with Video and Audio over IP protocols and standards.
  • Working knowledge of hardware including workstations, components, displays, peripherals, networking, and storage solutions as it applies to editorial workflows.
  • The ability to elucidate software bugs, organize support requests, and close the loop on remediations.
  • Experience with and ability to respectfully engage with creative executives and content creators.
  • Strong communication skills with proven ability to socialize, explain and promote new and complex technology, tools, and workflows.
  • Extensive knowledge of content creation and post-production workflows.
  • Proven track record of innovation, initiative, ideation, and implementation.
  • Experience with instituting quality management frameworks and process improvement.
  • Experience working with diverse teams across multiple functions, skills, and locations.
  • Strong organizational skills with a proactive mindset, positive orientation, and outlook.
  • Ability to respond after hours for important, timely, or urgent matters.
  • You are enthusiastic about animation, possess strong technical expertise, and thrive in a fast-paced environment.

Pay Rate Range: $/hr

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