Retail Store Team Member

2 weeks ago


Waltham, Massachusetts, United States Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Store Team Member to join our team at Michaels. As a Retail Store Team Member, you will be responsible for providing exceptional customer service, maintaining a high standard of store appearance, and supporting the sales floor team in achieving sales goals.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high standard of store appearance, including maintaining store cleanliness and recovery standards.
  • Support the sales floor team in achieving sales goals, including assisting customers with purchases and providing product recommendations.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Participate in visual merchandising and inventory management, including receiving and stocking merchandise, and maintaining a neat and organized sales floor.
  • Work collaboratively with the sales floor team to achieve sales goals and provide exceptional customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.


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