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Product Returns Specialist

2 months ago

Belleville, Wisconsin, United States Duluth Trading Company Full time

Product Returns Specialist

We are seeking a detail-oriented individual to fill the role of Product Returns Specialist at Duluth Trading Company. In this position, you will be responsible for accurately analyzing and processing returned goods from customers according to company guidelines. Additionally, you will inspect outgoing products to ensure they meet department standards and are properly prepared for shipment.

  • Prepare, clean, fold, and repackage sellable products for resale.
  • Open, inspect, and verify returned products for return to vendor, outlet store sale, or resale.
  • Document and disposition returned products according to guidelines.
  • Maintain a clean work area and assist in other areas of operations as needed.

Key Responsibilities:

  • Ensure accurate and efficient processing of returned products.
  • Inspect outgoing products to ensure they meet quality standards.
  • Document and track returned products according to company guidelines.
  • Collaborate with team members to achieve operational goals.

Requirements:

  • Strong attention to detail and ability to follow guidelines accurately.
  • Ability to work in a fast-paced environment and meet customer expectations.
  • Physical ability to stand or walk for extended periods, lift heavy objects, and perform repetitive tasks.

Benefits:

  • Competitive hourly rate: $17.00-$21.00/hour.
  • Comprehensive benefits package, including 12-week full-pay parental leave and paid holiday time.