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Automotive Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Automotive Sales Consultant to join our dynamic sales team at the Preston Automotive Group. As an Automotive Sales Consultant, you will be responsible for building and maintaining strong relationships with customers, understanding their needs, and guiding them through the car buying process.
Key Responsibilities- Customer Engagement: Greet and engage customers in a friendly and professional manner, providing a positive first impression of our dealership.
- Needs Assessment: Conduct thorough needs assessments to understand customers' requirements and preferences, ensuring that we provide the right vehicle solutions for their needs.
- Product Knowledge: Provide accurate and detailed information about our vehicle inventory, features, and pricing, ensuring that customers have a comprehensive understanding of our products.
- Negotiation and Sales: Conduct negotiations and present pricing options to customers, ensuring that we meet or exceed sales targets.
- Collaboration: Collaborate with the finance and insurance teams to secure financing and complete sales documentation, ensuring a seamless customer experience.
- Follow-up and Feedback: Follow up with customers after the sale to ensure satisfaction and address any concerns, providing exceptional customer service and building long-term relationships.
- Previous Experience: Previous experience in automotive sales or a similar customer-facing role is preferred but not required.
- Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Customer Service Skills: Exceptional customer service skills, with a focus on building long-term relationships and ensuring customer satisfaction.
- Self-Motivation and Drive: Self-motivated and driven to achieve sales targets, with a strong work ethic and a results-oriented approach.
- Computer Skills: Proficient computer skills, with experience with CRM software a plus.
- Valid Driver's License: Valid driver's license with an acceptable driving record.
- Education: High school diploma or equivalent.
The Preston Automotive Group has been selling and servicing vehicles across Delmarva since 1975. Our group has grown to 11 different brands in 15 cities, with a strong commitment to customer satisfaction and employee growth. We are proud of our family-oriented culture and our active involvement in the communities we serve.
Work Environment and Physical DemandsDuties are performed on the dealership premises, both indoors and outdoors, and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk, and sit. The position requires regular and predictable attendance, with scheduled shifts including evening hours, weekends, and holidays.