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Parking Services Associate

2 months ago

New York, New York, United States Caesars Entertainment Full time

Job Summary:

We are seeking a highly skilled and customer-focused Valet Parking Attendant to join our team at Caesars Entertainment. As a Valet Parking Attendant, you will be responsible for providing exceptional service to our guests by safely and efficiently parking their vehicles.

Key Responsibilities:

  • Consistently demonstrate superior customer service skills by displaying outlined service behaviors.
  • Maintain an upbeat and positive attitude, creating a positive energy with gestures and sustaining enthusiasm from one interaction to the next.
  • Create an atmosphere of luck and celebrate guests' wins.
  • Anticipate needs and provide fast, flawless service.
  • Check for satisfaction and effectively resolve service breakdowns when they exist.
  • Promote Caesars Rewards programs and card membership.
  • Provide a warm farewell and thanks guests for visiting.
  • Welcome guests to Caesars Atlantic City.
  • Accept vehicles from guests entering the hotel, present guests with claim ticket and park automobile in designated area.
  • Place ticket in vehicle, exit and lock vehicle.
  • Complete all information on ticket/tag noting any damage present to the vehicle.
  • Give the keys, tag and ticket to the Dispatcher.
  • Run to retrieve cars from parking area and return key to guest.
  • Handle guest vehicles safely and cautiously at all times.
  • Maintain acceptable appearance and treat guests courteously at all times.
  • Complete special assignments as requested.

Requirements:

  • Must possess a valid New Jersey driver's license.
  • Neat; pleasant personality.
  • Ability to drive all types of vehicles.
  • Valet parking experience preferred but not required.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

About Us:

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort.

Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves.

From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit.

As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individual's religious beliefs or practices.