Lead Tech

2 days ago


Manhattan, Kansas, United States SoftWash Systems - O & S Cleaning Solutions Full time
Job Title: Lead Tech

Join our team of skilled professionals at SoftWash Systems - O & S Cleaning Solutions as a Lead Tech. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring that all work areas are ready and equipment is functioning properly.

Responsibilities:
  • Deliver outstanding customer service and ensure customer satisfaction.
  • Conduct thorough site assessments to identify cleaning needs and develop effective cleaning plans.
  • Lead a team of technicians to ensure efficient and effective cleaning operations.
  • Monitor and maintain equipment to ensure optimal performance and safety.
  • Develop and implement safety protocols to prevent accidents and injuries.
  • Collaborate with the management team to develop and implement new cleaning technologies and techniques.
  • Provide training and guidance to junior technicians to ensure they meet company standards.
  • Conduct quality control checks to ensure cleaning standards are met.
  • Maintain accurate records of cleaning operations, including customer feedback and site assessments.
Qualifications:
  • Proven experience in exterior cleaning and soft washing.
  • Excellent customer service and communication skills.
  • Ability to lead and motivate a team.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Valid driver's license and clean driving record.
  • Ability to lift and carry up to 45 lbs.
  • Ability to work outdoors in varying weather conditions.

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