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Customer Experience Ambassador
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We are seeking a skilled and charismatic Mixologist and Hospitality Specialist to join our team at Sushi Masa | Plano. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.
Key Responsibilities- Guest Interaction: Engage with guests in a friendly and attentive manner, taking the time to understand their preferences and needs.
- Food and Beverage Recommendations: Offer personalized recommendations to guests, taking into account their tastes and dietary restrictions.
- Service Delivery: Ensure that all food and beverage orders are delivered promptly and with a smile.
- Conflict Resolution: Handle guest complaints in a professional and courteous manner, always seeking to resolve issues to the guest's satisfaction.
- Communication Skills: Possess excellent verbal and written communication skills, with the ability to listen actively and respond thoughtfully.
- Teamwork: Demonstrate a strong ability to work collaboratively as part of a high-energy team.
- Physical Demands: Be able to stand for long periods, lift up to 25 pounds, and move quickly and efficiently in a fast-paced environment.
Sushi Masa | Plano is a leading provider of high-quality sushi and Japanese cuisine, with a commitment to exceptional customer service and a unique dining experience. We are dedicated to crafting handmade nigiri, sashimi, and other delicious dishes, and to providing a welcoming and inclusive environment for all our guests.
