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Veterinary Client Relations Specialist

2 months ago

Katy, Texas, United States All Pets Animal Hospital & 24 Hour Emergency Care Full time
Position Overview

**RELEVANT EXPERIENCE REQUIRED**

Our Workplace Culture:

At All Pets Animal Hospital & 24 Hour Emergency Care, we prioritize compassionate and quality care for pets by fostering strong relationships with our clients, patients, team members, and the community.

  • We promote a healthy work-life balance
  • Our communication is supportive and effective
  • We maintain a fun, positive, and highly motivated team atmosphere
  • We are committed to continuous learning

Our close-knit group of experienced veterinary professionals is dedicated to providing mentorship, support, and a collaborative environment. We value not only the care of pets but also the well-being of our team members. Through daily interactions and organized team-building activities, we cultivate an environment where personal health and well-being are prioritized, and every individual is valued.

Ideal Candidate Profile:

  • Exhibits a commitment to exceptional customer service
  • Demonstrates kindness, compassion, and empathy in all interactions
  • Possesses strong typing, grammar, and computer skills
  • Can effectively multi-task while maintaining composure
  • Welcomes and manages all incoming clients and calls
  • Has a minimum of 1 year of front desk experience in a veterinary or medical setting
  • Available for a flexible schedule, including nights, weekends, and holidays as needed
  • Is ethical, punctual, and possesses excellent time management skills
  • Familiarity with Avimark is a plus

Core Values:

Our approach to work is guided by our core values: respect, outstanding service, continuous learning, and enjoyment.

Hospital Overview & Benefits:

  • We are accredited by AAHA
  • Our facility holds VECCS level 2 accreditation
  • We are recognized as Fear Free and Cat Friendly
  • Our hospital offers 24/7 on-site emergency care and is equipped with advanced medical technology
  • We have been committed to delivering high-quality medicine and exceptional customer service since our inception

Benefits for Full-Time Employees:

  • Medical, dental, and vision insurance with a company-contributed HSA account
  • 401k plan with company matching
  • Generous paid time off to support work/life balance

All Pets Animal Hospital & 24 Hour Emergency Care is part of the Lakefield Veterinary Group, a family-owned organization that provides support and resources to its hospital teams while empowering them to make decisions regarding their medical practices and community engagement.

Work Remotely: No

Job Type: Full-time

Additional Benefits:

  • 401(k) and matching
  • Dental and vision insurance
  • Employee assistance program
  • Employee discounts
  • Health savings account
  • Paid time off
  • Retirement plan

Work Schedule:

  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental Pay Types:

  • Bonus pay

Education Requirements:

  • High school diploma or equivalent (Required)

Experience Requirements:

  • Veterinary receptionist: 2 years (Required)

Work Location: One location