Retail Sales Associate

4 days ago


Fayetteville, North Carolina, United States H&M Group Full time
About the Role

As a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer experiences that drive sales and profit growth. This role is perfect for individuals who are passionate about fashion, customer service, and teamwork.

Key Responsibilities
  • Customer Engagement: Actively greet and engage with customers to provide personalized assistance and ensure a positive shopping experience.
  • Store Operations: Maintain a neat and tidy sales floor, including folding, hanging, displaying, and merchandising garments according to H&M standards.
  • Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timelines.
  • Point of Sale: Process transactions, issue receipts, and fold and place merchandise in bags according to register best practices.
  • Team Collaboration: Share knowledge and skills with colleagues, offer help where needed, and contribute to a positive working environment.
  • Health and Safety: Work in accordance with H&M standards and local legislation to ensure customer and colleague safety.
Requirements
  • Customer Service: Passionate about delivering exceptional customer experiences and helping customers find their style.
  • Multi-Tasking: Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Teamwork: Inclusive, positive, creative, and willing to learn on the job.
  • Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, and engage in repetitive motions.
About H&M Group

H&M Group is a dynamic and inclusive company that values diversity and equality. We offer a range of benefits, including competitive pay, opportunities for growth and development, and a fun and supportive work environment.



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