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Restaurant Operations Manager

2 months ago

Brooklyn, New York, United States Gertrude's Brooklyn Full time

Position Overview

As the General Manager at Gertrude's Brooklyn, you will play a pivotal role in steering the restaurant towards success. This position encompasses the management of all Front of House operations, ensuring that our guests receive exceptional service in a welcoming environment.

Key Responsibilities:

  • Oversee daily operations of the restaurant, ensuring smooth service and guest satisfaction.
  • Collaborate with the Director of Operations to implement effective training, scheduling, and leadership strategies aimed at achieving sales targets and maintaining high standards of service.
  • Act as the primary contact for Front of House staff, embodying the restaurant's culture and values.
  • Assist in the hiring and development of staff, fostering a positive and supportive work environment.
  • Maintain compliance with health and safety regulations, ensuring a clean and safe atmosphere for both guests and employees.
  • Manage financial aspects of the restaurant, including budgeting, forecasting, and cost control measures.
  • Enhance the restaurant's visibility and reputation through effective social media management and community engagement.

Qualifications:

  • Proven leadership experience in a restaurant or hospitality setting.
  • Strong understanding of financial management and operational efficiency.
  • Excellent communication and interpersonal skills.
  • Commitment to continuous improvement and staff development.

Physical Requirements:

  • Ability to lift and carry items up to 50 lbs.
  • Capability to stand for extended periods and navigate steps regularly.

Gertrude's Brooklyn is an equal opportunity employer, committed to fostering an inclusive workplace.