Customer Service Specialist

5 days ago


Amarillo, Texas, United States Brown Automotive Group Full time
Job Summary: Brown Automotive Group seeks a dedicated Customer Service Specialist - Automotive to provide top-notch service to our valued customers. This individual must have excellent communication skills and be able to handle various tasks efficiently.

About the Job: In this role, you will work closely with customers to understand their needs, provide detailed estimates, and offer tailored solutions. Additionally, you will contribute to driving sales by effectively promoting services and products to our customers.

About You: The ideal candidate will possess strong interpersonal skills, with the ability to build rapport with customers and colleagues alike. Proficiency in computer skills and relevant software applications is also required. Experience in a similar role or a related field is highly desirable.

Responsibilities:Key Responsibilities: Include:
Developing and maintaining strong relationships with customers through exceptional service Communicating accurately and clearly about vehicle maintenance and repair needs Scheduling appointments and managing customer expectations Collaborating with service teams to ensure seamless execution of tasks Staying up-to-date on product knowledge and industry developments Conducting regular customer feedback sessions to enhance overall satisfaction
Salary: $65,000 - $85,000 per year, depending on qualifications and experience.

Benefits: Comprehensive benefits package including health insurance, paid time off, and holiday pay.


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