Customer Service Specialist
4 days ago
About Us
Sam's Club is a membership-based warehouse club that has been serving families and small business owners since 1983. With over 600 clubs in the U.S. and 100 internationally, we offer affordable, wholesale merchandise to our members.
Salary
The estimated hourly wage range for this position is $16.00 to $23.00 per hour. Additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
Job Description
We are seeking a highly motivated and friendly Frontline Cashier Associate to join our team at the Amarillo, TX location. As a member of our front-end team, you will be responsible for maintaining a positive attitude, greeting and thanking members, and providing exceptional customer service.
You will be working in a fast-paced environment where multitasking and problem-solving skills are essential. Your duties will include operating cash registers, processing payments, maintaining a clean area, and assisting members with purchasing decisions.
Key Responsibilities
- Maintain a positive attitude and provide exceptional customer service.
- Operate cash registers and process payments efficiently.
- Maintain a clean and organized work area.
- Assist members with purchasing decisions and resolve any issues that may arise.
Requirements
- Customer Service: Excellent communication and interpersonal skills are required to provide outstanding customer service.
- Retail experience: Previous retail experience, preferably in a similar role or with operating front-end equipment, is essential.
- Mobile retail applications: Familiarity with mobile retail applications is an asset, as we use them to enhance the shopping experience for our members.
Benefits
Sam's Club offers competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Health benefits: Medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Education Benefits
Sam's Club associates have access to the Live Better U education benefit program, which provides tuition, books, and fees for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
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