Healthcare Support Specialist
1 week ago
We are seeking a highly motivated and compassionate Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our staff, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities- Provide Patient Support: Offer one-on-one coaching and commitment to patients during treatment, ensuring their comfort and well-being throughout the process.
- Deliver High-Quality Service: Be the face of Serenity Healthcare, providing exceptional customer service and ensuring a positive experience for patients and their families.
- Participate in Training and Development: Graduate from Serenity's paid TMS training program, gaining the knowledge and skills necessary to excel in this role.
- Own Patient Outcomes: Take ownership of patient treatment outcomes, working closely with the treatment team to ensure successful results.
- Education: High School Diploma or equivalent required.
- Customer Service Experience: Three years of work experience in customer service, with a strong focus on building relationships and resolving issues.
- Communication Skills: Excellent verbal and written communication skills, as well as basic math skills.
- De-escalation Skills: Well-versed in de-escalation techniques and able to connect with individuals from diverse backgrounds.
Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we are committed to helping patients take back their lives with a revolutionary technological approach to healthcare.
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Healthcare Patient Support Specialist
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Healthcare Patient Support Specialist
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