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Field Service Engineer

2 months ago

Troy, Alabama, United States MVG | Microwave Vision Group Full time
About the Role

MVG | Microwave Vision Group is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will play a critical role in ensuring the performance of our products meets the stated product specifications and customer expectations.

Key Responsibilities
  • Service and Troubleshoot MVG Systems: Work within a multi-discipline engineering environment to service, troubleshoot, repair, and install MVG systems.
  • Collaborate with Engineering Teams: Collaborate with our global system & product engineering teams at the subsystem and system level to service and repair existing systems.
  • Lead System Maintenance and Installation: Lead and take ownership of system maintenance and installation or RF and mechanical subsystems.
  • Operate MVG Systems: Independently operate MVG system(s) to demonstrate functionality and report malfunctions.
  • Prepare Technical Summaries: Timely preparation and presentation of technical summaries for reporting upon completed work.
  • Troubleshoot and Repair: Troubleshoot over the phone or at customer site, documenting the customer contact, and working to finalize the repair plans as required.
  • Contribute to System Installations: Hands-on contribution to system installations, tests, data processing, and analysis.
Requirements
  • Self-Motivated and Accountable: Self-motivated and accountable individual with the will to take ownership of execution of challenging/cutting-edge needs.
  • Technical Skills: Has the ability to review schematics, blueprints, manuals, and other specifications to determine procedures and scope of work.
  • Excellent Communication Skills: Excellent written and verbal communication skills (Proficient with Microsoft products).
  • Strong Analytical Skills: Strong analytical skills and the ability to solve complex problems.
  • Experience and Education: 3+ years of desired experience in low-voltage, heavy-duty electrical equipment. Preferred: Degree in Electronics, Electro-Mechanical Engineering or similar.
  • Interpretation and Repair: Has the ability to Interpret maintenance manuals, schematics, and wiring diagrams, and repairs equipment to handle certain activities during an onsite visit.
  • Calibrated Measurement Devices: Experienced in using calibrated mechanical or electrical measurement devices like Digital Multimeter, Torque Wrenches, ESD Protection, Oscilloscope, etc.
  • System Understanding: Experience using Spectrum Analyzers, Network Analyzers, Power Meters, Signal sources with a General understanding of System Block Diagrams and signal flow.
  • Physical Demands: Has the ability to work in physically demanding environments and use construction equipment.
  • Additional Skills: Experience with metrology equipment such as a theodolite or laser trackers is plus. General Troubleshoot/Evaluation/Repair/Servicing of dynamic mechanical components. Electronic Troubleshooting – AC/DC; low voltage and high voltage. Detailed at gathering data and information while reporting on activities from the job site and in-house efforts.
  • Citizenship and Driver's License: US Citizen & have a valid driver's license.