Housing Program Manager

4 days ago


Altoona, Pennsylvania, United States Father Bills & Mainspring Full time
Job Overview

We are seeking a dedicated and compassionate Support Staff to join our team at Father Bill's & MainSpring. As a key member of our Housing Department, you will play a vital role in supporting the day-to-day operations of our housing projects and providing a safe and supportive environment for our tenants.

Responsibilities
  • Assist with implementing new policies and protocols related to tenants, ensuring compliance with agency guidelines and best practices.
  • Maintain confidentiality and handle sensitive information with discretion, adhering to strict data protection standards.
  • Collaborate with Case Managers and fellow support staff to ensure consistency in policy implementation and tenant protocol, communicating concerns effectively and promptly.
  • Monitor and maintain accurate records, including guest files, logbooks, incident reports, and statistical data.
  • Provide oversight of housing sites, ensuring a safe environment for tenants and addressing any issues or concerns as needed.
Requirements
  • A minimum Associate degree in Human Services or a related field, or equivalent experience in a social services setting.
  • Excellent communication and interpersonal skills, with the ability to work independently and collaboratively as part of a team.
  • Proficiency in record-keeping, data entry, and case management software.
  • Familiarity with crisis intervention techniques and emergency procedures.
Benefits

We offer a competitive salary range of $45,000 - $55,000 annually, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, and generous paid time off.

Work Environment

As a Support Staff member, you will work closely with our dynamic team to provide wraparound services to individuals and families experiencing homelessness. You will be based at our South Shore location, with occasional travel required within the region.



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