Customer Service Liaison

3 weeks ago


Lynnwood, Washington, United States Reliable Credit Association Full time
Customer Service Representative Opportunity

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Reliable Credit Association. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and ensuring a positive experience for all interactions.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, and in-person
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product and service information to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • 2+ years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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