Customer Service Liaison
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Reliable Credit Association. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and ensuring a positive experience for all interactions.
Key Responsibilities:
- Respond to customer inquiries and concerns via phone, email, and in-person
- Resolve customer complaints and issues in a fair and timely manner
- Provide product and service information to customers
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- 2+ years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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