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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Walmart. As an Operations Manager, you will be responsible for overseeing the onboarding process of strategic partners and sellers, ensuring a seamless and efficient experience for all parties involved.
Key Responsibilities- Develop and implement effective onboarding strategies for strategic partners and sellers
- Collaborate with cross-functional teams to ensure successful onboarding and integration
- Provide exceptional customer service and support to partners and sellers
- Monitor and analyze onboarding metrics to identify areas for improvement
- Develop and maintain relationships with key stakeholders, including partners and sellers
- 3-6 years of experience in customer success, account management, growth operations, or a related field
- 2+ years of experience in client-facing roles focused on new client onboarding, implementation, retention, and/or product adoption
- Excellent communication and relationship-building skills
- Familiarity with CRM tools, such as Salesforce or Hubspot
- Analytical thinking and problem-solving skills
- Serving as a trusted advisor to strategic partners and sellers
- Overseeing the go-to-market strategy for enterprise sellers
- Collaborating with cross-functional teams to deliver best-in-class channel partner and seller experiences
- Driving continuous improvement in onboarding processes and metrics
As a Walmart associate, you will receive a competitive salary, performance-based bonus awards, and a range of benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. You will also receive paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave.
Additional compensation includes annual or quarterly performance bonuses, and for certain positions, additional compensation may include stock.