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Treatment Coordinator

2 months ago

Los Altos, California, United States GEN4 Dental Full time
About the Role

We are seeking a highly skilled and compassionate Treatment Coordinator to join our team at GEN4 Dental. As a Treatment Coordinator, you will play a vital role in providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Patient Relationship Building: Develop strong relationships with patients, providing personalized attention and care to ensure their needs are met.
  • Treatment Plan Management: Collaborate with our dental team to review treatment plans, answer patient questions, and discuss financial options.
  • Financial Management: Collect payments and copays, monitor outstanding balances, and communicate our financial policy to patients.
  • Scheduling and Coordination: Schedule new patients within two to four days of their initial call, and ensure timely follow-up appointments.
  • Record Keeping: Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
Requirements
  • Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Dental Office Experience: Previous experience in a dental office setting is preferred, but not required.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Professional development opportunities to advance your career.
  • Collaborative Team Environment: A supportive and collaborative team environment that values open communication and teamwork.