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Retail Manager

2 months ago

Stockton, California, United States Work World Full time
Job Overview

Work World is a leading specialty retailer of workwear and work boots in the Western U.S. We are seeking a highly skilled and motivated Retail Supervisor to join our team.

Key Responsibilities
  • Oversee the daily operations of the store, ensuring a high level of customer satisfaction and sales performance.
  • Direct and manage the workflow on the sales floor, ensuring efficient and effective use of resources.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a thorough knowledge of products and services, making recommendations to customers as needed.
  • Ensure the store is maintained in a clean and organized manner, adhering to company standards.
  • Process transactions accurately and efficiently, handling customer payments and issuing receipts.
  • Monitor inventory levels, restocking shelves as needed to maintain an optimal product display.
  • Perform other duties as assigned by management, contributing to the overall success of the store.
Requirements
  • 1-2 years of retail customer service experience, preferably in a supervisory role.
  • Ability to work a variety of shifts, including nights and weekends.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Basic math skills and attention to detail, with the ability to accurately process transactions.
  • Ability to lift 25 pounds and stand for long periods of time.
  • Bi-lingual skills a plus.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.