Late Shift Service Operations Coordinator

6 days ago


Council Bluffs, Iowa, United States Sapp Bros., Inc. Full time

Sapp Bros., Inc. is committed to delivering exceptional service to our customers, and we're seeking a dedicated professional to lead our late shift service operations. As a Late Shift Service Operations Coordinator, you will play a vital role in ensuring seamless customer experiences and efficient repair processes during non-peak hours.

About the Opportunity

This is an estimated $60,000 - $70,000 per year opportunity for the right candidate. If you have a passion for customer service, technical expertise, and teamwork, we encourage you to apply.

In this role, you will:

  • Act as a liaison between customers and technicians, resolving issues promptly and professionally.
  • Review and assign jobs to technicians, prioritizing tasks to meet customer needs.
  • Monitor inventory levels, managing stock replenishment and minimizing waste.
  • Support safety procedures, including Lock Out Tag Out compliance and facility maintenance.
Requirements

To succeed as a Late Shift Service Operations Coordinator, you will need:

  • A high school diploma or equivalent.
  • At least one year of experience in a related role, preferably in a fast-paced service environment.
  • Strong organizational and communication skills.
  • A valid driver's license and good driving record.

We offer a comprehensive benefits package, including health insurance, vision and dental coverage, life and accident insurance, short- and long-term disability, 401(k) matching, and paid time off.


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