Retail Operations Supervisor
2 weeks ago
At TJ Maxx, we're looking for a highly skilled and motivated Key Carrier Coordinator to join our team. As a leader in the retail industry, we offer an exciting opportunity to grow your career and take on new challenges.
About the RoleThis role is an elevated extension of the Coordinator position, requiring open availability, including nights and weekends. The successful candidate will alternate between Coordinator and Key Carrier responsibilities, demonstrating exceptional customer service skills and leadership abilities.
Key Responsibilities- Create a positive internal and external customer experience by promoting a culture of honesty and integrity.
- Maintain accurate Associate coverage in service areas to ensure a seamless customer experience.
- Address immediate customer service issues and provide coaching to Associates as needed.
- Ensure store teams adhere to operational procedures and execute opening/closing procedures according to company guidelines.
- Communicate effectively with management and Associates to set priorities and provide progress updates.
We provide a comprehensive compensation package, including a starting pay range of $25-$30 per hour, depending on relevant skills, qualifications, and experience. In addition to competitive pay, our benefits include:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Eligible employees are also entitled to additional benefits, including 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
Requirements- Able to work a flexible schedule, including nights and weekends
- Team player with excellent communication and organizational skills
- Proven problem-solving skills and ability to multitask
- Knowledge of company standard software, systems, and procedures
- Knowledge of merchandise flow in stores
- 1 year retail experience and 6 months leadership experience
Discover Different means embracing each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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