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Assistant General Manager

2 months ago

Wildwood, New Jersey, United States Wawa Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Wawa. As a key member of our management team, you will be responsible for leading the day-to-day operations of our store and supporting the General Manager in all facets of running the business.

Key Responsibilities
  • Leadership and Management: Lead and manage a team of Customer Service Associates to ensure exceptional customer service and a positive store experience.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, cash handling, and safety procedures.
  • Customer Service: Ensure that all customers receive a high level of service and that customer complaints are resolved promptly and professionally.
  • Training and Development: Develop and implement training programs to ensure that all associates have the skills and knowledge needed to perform their jobs effectively.
  • Business Analysis: Analyze sales data and other business metrics to identify areas for improvement and develop strategies to increase sales and profitability.
  • Community Engagement: Build relationships with community partners and participate in local events to promote the store and enhance the customer experience.
Requirements
  • Education: High school diploma or equivalent required; leadership experience in a food service environment preferred.
  • Experience: 2+ years of experience in a leadership role, preferably in a retail or food service environment.
  • Skills: Excellent communication and leadership skills, ability to work well in a team environment, and a strong customer service focus.
  • Certifications: Serve Safe Certification required.
What We Offer

Wawa offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.