Customer Service Representative

4 days ago


Angola, Indiana, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Angola, IN. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service in all interactions, ensuring a positive experience for our customers.
  • Deepen relationships with customers by listening to their needs, asking questions, and guiding them to meet their financial goals.
  • Perform daily office responsibilities, maintaining the efficient operation of the office and ensuring accurate balancing records.
  • Handle customer complaints and issues professionally, escalating complex issues to leadership as needed.
  • Stay up-to-date on bank policies and procedures, maintaining a high level of knowledge and expertise.
Requirements
  • High school diploma or equivalent required.
  • Extensive cash handling experience preferred.
  • Excellent communication and interpersonal skills, with the ability to interact comfortably with the public.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility in scheduling, with the ability to work a variety of shifts, including weekends and holidays.
What We Offer

Fifth Third Bank offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and empowered to succeed.



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