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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our insurance agency, you will play a vital role in providing exceptional service to our clients and helping them navigate their insurance needs.
Key Responsibilities:
- Respond to customer inquiries and provide policy information
- Assist clients with policy changes and updates
- Process insurance claims and ensure timely follow-up with clients
- Maintain accurate records of customer interactions
Requirements:
- Excellent communication and interpersonal skills
- Detail-oriented with the ability to multitask effectively
- Previous customer service experience is preferred
- Bilingual in Spanish and English is a plus
What We Offer:
- Full-time position with 40 hours a week
- Day shift, Monday to Friday, 8:30 AM - 5:00 PM
- 13 paid holidays throughout the year
- $200 monthly life and health insurance stipend
- Performance-based bonuses
- Competitive pay and profit sharing
- Paid time off
- On-the-job training provided
- Tuition assistance available
Grow Your Career with Us:
We are committed to helping our employees grow and develop their careers. As a member of our team, you will have opportunities for internal growth and professional development. If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.