Sales Associate
3 weeks ago
As a Sales Associate at Ingka External, you will play a key role in enhancing the shopping experience for our customers. You will be responsible for providing attentive customer service, proactively engaging customers in need of assistance, and recommending optimal home solutions.
Key Responsibilities
Proactively engage customers in need of assistance, accurately identify their requirements through insightful questioning, and recommend optimal home solutions.
Build furniture as needed for In Shape As New, Introduction of new products, commercial calendar implementation and remodels.
Keep the area of responsibility clean, tidy, priced and fully stocked.
Express enthusiasm for IKEA products by consistently expanding knowledge of their features and benefits. Share this expertise with customers to guide their decision-making, ultimately enriching their shopping experience.
Understand the store and department action plans. Actively contribute to achieving your department's goals.
Implement, maintain and change out Add-Ons throughout the store, as needed, to help achieve sales volume, conversion and Gross Margin goals, and promote vitality.
Optimize sales and maintain profitability by guiding customers toward high-priority and best-selling products.
Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
Support the implementation and upkeep of planned commercial activities in, or involving, your range.
Develop specialized knowledge through training to be able to sell and plan basic modular furniture solutions.
Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
About Us
At Ingka External, we are a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.
What We Offer
Generous paid time off, holiday and sick time
WiselyPay - get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Qualifications
High School Diploma, GED or Equivalent.
1 year's relevant work experience.
Experience in retail, preferably in the home furnishing sector.
Experience in actively selling through understanding customers and their needs.
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