Customer Service Project Coordinator

2 days ago


Kalamazoo, Michigan, United States GB Packaging Full time
About GB Packaging

GB Packaging is a dynamic organization that requires professionals with exceptional customer service skills.

Job Summary:

We are seeking a highly organized Customer Service Project Coordinator to join our team. The successful candidate will be responsible for providing timely and accurate information to customers regarding their order status and product knowledge requests.

Key Responsibilities:
  • Process customer orders, changes, and returns according to established department policies and procedures.
  • Work closely with the accounts receivable department to resolve any disputed payment items.
  • Provide timely feedback to the Company regarding service failures or customer concerns.
  • Partner with Sales Representatives to meet and exceed each customer's service expectations.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to prioritize tasks effectively.

Requirements:
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

In return for your hard work, you can expect a competitive salary of approximately $45,000 - $55,000 per year.


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