General Manager

4 days ago


Bethesda, Maryland, United States Call Your Mother Deli Full time
About Us

At Call Your Mother, we're passionate about serving up more than just great food - we're committed to creating an exceptional experience for our guests. Our team is dedicated to delivering vibrant, welcoming spaces where everyone feels at home.

Job Summary

We're seeking a highly motivated and experienced General Manager to lead our team in Maryland. As a key member of our leadership team, you'll be responsible for overseeing daily operations, managing staff, and driving business growth.

Key Responsibilities
  • Oversee daily operations, including preparing the shop for opening, executing service, and closing
  • Proactively solve problems and take initiative to maintain a high level of service and efficiency
  • Manage and lead supervisors and team members to ensure exceptional guest experiences
  • Work with supervisors to create a positive and efficient work environment
  • Support our high operational standards by maintaining checklists, recipe specs, and other standardized tools
  • Manage maintenance and upkeep of equipment and the shop's surroundings
  • Oversee food and beverage management, including inventory, ordering, and budgeting
  • Recruit, hire, train, and evaluate team members
  • Schedule shifts and positions to ensure optimal coverage
  • Work flexible shifts, including weekends and holidays
Requirements
  • 1-2 years of experience in a restaurant management role
  • Strong understanding of P&L, COGS, decision-making, process improvement, labor/scheduling, training, and team development
  • ServeSafe Manager's Food Safety Certification
  • Ability to coordinate multiple tasks and maintain required standards of operation
  • Excellent hospitality skills and a passion for the guest experience
  • Hands-on managing style and willingness to lead by example
  • Proactive and able to think critically
  • High-energy, positive attitude and a commitment to teamwork
What We Offer
  • Starting salary: $65,000 and a 20% bonus opportunity
  • Friendly, fun, and positive work environment with a welcoming and supportive team
  • Benefits package for full-time staff, including health, dental, and vision insurance, 401k, paid vacation, and paid parental leave
  • Free Call Your Mother staff meals, fitness and wellness classes, English/Spanish classes, team-building activities, and more
Equal Opportunities

We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status.


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