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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at HHB Restaurant Recruiting. As an Assistant General Manager, you will play a key role in leading our restaurant team to deliver exceptional customer service and drive business growth.
Key Responsibilities- Leadership and Team Management
- Oversee the daily operations of the restaurant, ensuring seamless execution of our service standards.
- Lead and develop a high-performing team of restaurant staff, providing coaching and training to enhance their skills and knowledge.
- Maintain a positive and inclusive work environment, fostering open communication and collaboration among team members.
- Customer Service and Experience
- Ensure that every customer receives an exceptional dining experience, meeting or exceeding their expectations.
- Develop and implement strategies to increase customer loyalty and retention.
- Monitor and address customer feedback, making improvements to our service and menu offerings as needed.
- Business Growth and Development
- Contribute to the development and implementation of business strategies to drive revenue growth and profitability.
- Collaborate with our marketing team to promote our brand and menu offerings.
- Analyze sales data and customer feedback to identify areas for improvement and opportunities for growth.
- Minimum of 2 years of experience in restaurant management, with a proven track record of success.
- Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and vendors.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Physical stamina to work in a restaurant environment, with the ability to stand for long periods and lift up to 50 pounds.