Operations Manager

2 weeks ago


Altoona, Pennsylvania, United States Kaleidoscope ABA Therapy Services Full time
Job Summary

Kaleidoscope ABA Therapy Services is seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our organization, the Operations Manager will be responsible for overseeing the day-to-day operations of our center, ensuring seamless delivery of services to our clients, and maintaining accurate records and reports.

Key Responsibilities
  • Manage and coordinate the scheduling of staff and resources to meet client needs
  • Develop and implement operational policies and procedures to ensure efficient and effective service delivery
  • Monitor and analyze operational metrics to identify areas for improvement
  • Collaborate with the clinical team to ensure high-quality services are delivered to clients
  • Provide exceptional customer service to clients and their families
  • Manage and maintain accurate records and reports, including staffing and scheduling data
Requirements
  • Bachelor's degree in a related field, such as business administration or healthcare
  • 1-2 years of experience in medical or dental office administration or scheduling
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
Benefits
  • Medical, dental, and vision insurance
  • Paid time-off and holidays
  • Long-term disability and life insurance
  • 401(k) with a 6% match and a two-year vesting schedule

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