Medical Assistant

4 weeks ago

Surprise, Arizona, United States Adelante Healthcare Full time
Job Summary

The Medical Assistant provides direct patient care and assists patients and their families through the healthcare system by acting as a patient advocate.

Key Responsibilities
  • Prepare for patient appointments by reviewing and updating patient records prior to patient arrival
  • Interview patients to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient
  • Obtain and record patients' vital signs according to protocol for patients age
  • Prepare exam room and patient for the type of exam/procedure to be performed
  • Maintain patient confidentiality following all HIPAA policies and procedures
  • Document accurately all patient information in electronic health record
  • Communicate in a timely and professional manner with patients and other members of the care team at all times
  • Know and follows the eight rights of drug assessment and administration
  • Know and follows procedure for immunization administration and storage
  • Follow all medication policies and procedures for labeling, storing and use
  • Know and utilizes principles of universal protocols and National Patient Safety Goals
  • Cleans and sterilizes instruments per protocol
  • Has knowledge of surgical and diagnostic office procedures
  • Correctly collect specimens, perform testing, and processes as indicated.
  • Provides clear instructions to patients regarding obtaining and collecting of specimens.
  • Review patient plan and educates patient on discharge instructions
  • All other duties as assigned (such as translation and travel to other locations)
Requirements
  • Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
  • High school diploma or GED from an accredited institution
  • Graduation from an approved medical assistant training program with one or more years' experience
  • Has one or more years as a medical assistant
  • Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
  • Proficient mathematical skills for use in a healthcare setting
  • Basic computer proficiency to include Windows, MS Office, and internet
  • Ability to problem solve in situations both independently or with support from team and/or leadership
  • Ability to multi-task and work effectively in a high-stress and fast-moving environment
  • Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements
Working at Adelante Healthcare

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system.

Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare's written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante's legal or compliance requirements.

Such compliance will be an element considered as part of the regular performance evaluation.

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