Sleep Intake Coordinator
4 days ago
Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in the US.
Job Summary:We are seeking a highly organized and detail-oriented Sleep Intake Specialist to join our team. The successful candidate will be responsible for processing new PAP equipment and supply orders, obtaining essential documentation, and collaborating with healthcare providers, patients, and insurance companies to ensure timely and accurate processing.
Key Responsibilities:- Receive and review new PAP orders from healthcare providers or patients
- Enter patients' information and PAP orders into the system
- Work in e-prescribing systems to receive orders and process orders
- Verify the completeness and accuracy of order information, including prescription details, documentation, and insurance coverage
- Maintain comprehensive and accurate records of PAP equipment orders, insurance information, and patient details
- Communicate with patients and referrals regarding order status, delivery schedules, and necessary documentation
- Minimum of 1-2 years' experience as an administrative assistant or equivalent
- Knowledge of PAP equipment, respiratory equipment, and basic DME industry is helpful
- Excellent communication and customer service skills for both internal and external customers
- Detail-oriented with excellent interpersonal and organization skills (team player)
- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account with Company Contribution
- Pet Insurance
- Company-provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- DEI&B Program
- Social Recognition Program
- Employee Engagement Opportunities
- CALM App
- 401k with Matching Program
- Roth IRA
- Company Discounts
- Payactiv/On-Demand Pay
- Paid vacation, Sick Days, YOU (Mental Health) Days, and Holidays
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