Medical Case Management Director

4 weeks ago


New York, New York, United States Apicha Community Health Center Full time
Job Overview

Apicha Community Health Center is seeking a highly skilled Medical Case Management Manager to join our team in Manhattan. The ideal candidate will have a strong background in healthcare operations and a passion for delivering exceptional patient care.

The Medical Case Management Manager will be responsible for overseeing the day-to-day operations of the medical case management staff, ensuring that issues and concerns are resolved in a timely and professional manner. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide operational oversight of the medical case management staff
  • Ensure smooth operation of medical case management, including troubleshooting crises and grievances
  • Develop and maintain clinical supervision logs
  • Perform quality assurance and quality improvement activities
  • Facilitate communication among care team members to improve patient outcomes

Requirements:

  • Advanced degree in a related field (health, nursing, mental health, or public health) with 3 years of experience in a related field
  • 2 years of supervisory experience preferred
  • Experience working with target populations (individuals with Serious Mental Illness, substance use disorders, immigrants, LGBT, and/or high risk of or living with HIV/AIDS) strongly preferred
  • UAS-NY certification required within 1 month of hire
  • Excellent MS Office skills and ability to work effectively in a collaborative setting

At Apicha Community Health Center, we believe in serving the needs of our staff as well as our patients. We offer a competitive benefits package, including 11 paid holidays, vacation and sick leave, health insurance coverage, and more.

We are an equal opportunity employer and do not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation.



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