Medical Case Management Director

4 weeks ago


New York, New York, United States Apicha Community Health Center Full time

At Apicha Community Health Center, we are seeking a highly skilled and compassionate Medical Case Management Manager to join our team in Manhattan.

The ideal candidate will possess excellent leadership and communication skills, with the ability to interact with all levels of external and internal customers with a high level of professionalism.

Key Responsibilities:

  • Provide day-to-day operation oversight of the medical case management staff.
  • Ensure that issues/concerns encountered or raised at/by the patients are resolved, and the smooth operation of the medical case management is maintained.
  • Create and maintain up-to-date clinical supervision logs.
  • Perform quality assurance and quality improvement activities.
  • Facilitate on-going care team communication for the betterment of patients.

Requirements:

  • Advanced degree in a related field (health, nursing, mental health, or public health) with 3 years of full-time experience in a related field required.
  • Bachelor's degree in a related field with 5 years of full-time experience in a related field may be considered.
  • Two (2) years of supervisory experience to paid staff preferred.
  • UAS-NY certification required within 1 month of hire.
  • Appreciation of and commitment to Apicha's mission and values.
  • Excellent MS Office skills (Outlook, Word, Excel, PowerPoint).
  • Ability to work effectively in both a collaborative and individual setting.

What We Offer:

  • A competitive employee benefits package, including 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program.
  • A commitment to diversity, equity, and inclusion, and a workplace that values and respects all employees.

We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation. If you are passionate about serving the needs of underserved communities, we encourage you to apply today.



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