Service Advisor

3 weeks ago


Laredo, Texas, United States Powell Watson Automotive Group Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at Powell Watson Automotive Group. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.

Key Responsibilities
  • Track and manage repair orders, ensuring timely completion and effective communication with customers and technicians.
  • Develop and maintain a thorough understanding of our franchise's warranty coverage and procedures.
  • Coordinate with vendors to facilitate the reconditioning process, ensuring vehicles are thoroughly inspected and prepared for sale.
  • Process and submit Certified Pre-Owned paperwork, ensuring accuracy and compliance with regulatory requirements.
  • Collaborate with the service team to finalize and close repair orders, ensuring customer satisfaction and meeting management's performance metrics.
What We Offer

As a valued member of our team, you can expect a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. Our company is committed to providing a positive and inclusive work environment, where employees are empowered to succeed and contribute to our success.

About Our Dealership

Powell Watson Automotive Group is a family-owned and operated business, dedicated to delivering exceptional customer experiences and building long-term relationships with our customers and employees. We are proud to offer state-of-the-art facilities, ongoing training and development opportunities, and a commitment to recognizing and rewarding outstanding performance.


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