Customer Service Associate

2 weeks ago


Fargo, North Dakota, United States Holiday Companies Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting sales growth.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and efficient manner.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and a fun, fast-paced work environment.
  • Medical, vision, and dental insurance.
  • 401(k) plan with company match.


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