Fitness Ambassador
4 weeks ago
Natrona Heights, PA 15065, USA
Pay: $10.50 - $11.00
We're committed to delivering exceptional customer experiences at Planet Fitness. As a Member Services Representative, you'll play a vital role in creating a welcoming and inclusive environment for our members and guests.
Key Responsibilities:- Provide exceptional customer service to members, prospective members, and guests.
- Manage front desk activities, including answering phones, checking members into the system, and conducting tours.
- Process new member sign-ups, calculate rates, and handle monthly payment amounts.
- Assist the Club Manager with tasks as needed.
- Maintain the neatness and cleanliness of the club, including daily tasks and priority cleaning lists.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are essential.
- Ability to work independently and as part of a team.
- Positive, upbeat attitude and passion for fitness and health.
- Exceptional customer service skills, with the ability to interact positively and professionally with members and colleagues.
- Strong listening and problem-solving skills.
- Diplomacy in all interactions, using appropriate behavior and language.
- Continual standing and walking during shifts.
- Continual talking in person or on the phone during shifts.
- Occasional lifting up to 50 lbs.
- Occasional exposure to toxic chemicals.
Taymax Group is an equal opportunity employer, committed to providing an inclusive and diverse workplace environment. We welcome talent from all backgrounds and perspectives. Our success is directly related to our people, and we strive to foster an environment where everyone works towards our common goal: enhancing people's lives through a high-quality fitness experience in a welcoming, non-intimidating environment, the Judgement Free Zone.
We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation, please contact Human Resources at hr@taymaxgroup.com to make an accommodation request.
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