Customer Service Representative
3 weeks ago
Sbarro is a leading provider of high-quality Italian-American cuisine with over 60 years of experience. Our commitment to excellence has earned us a reputation as a trusted brand in the industry.
Job OverviewWe are seeking an enthusiastic and motivated Customer Service Representative to join our team at Sbarro Lake Forest Oasis Travel Plaza #4344. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.
Key ResponsibilitiesFront-Line Service:
- Greet and serve customers in a friendly and courteous manner.
- Ensure timely delivery of food orders and maintain high standards of quality and presentation.
- Manage cash transactions accurately and handle customer complaints professionally.
Cross-Training:
- Learn and master multiple roles, including Server/Cashier, Pizza Maker, Steam Cook/Prep, and Dishwasher.
- Assist colleagues as needed to ensure seamless service and maintain a clean and safe environment.
Requirements:
- Prior restaurant experience is an asset but not required.
- Able to lift 50 pounds and work in a fast-paced environment.
- Demonstrate excellent communication skills and a strong work ethic.
Benefits:
- Competitive salary: $15-$18 per hour (estimated based on location and industry standards).
- Ongoing training and development opportunities.
- Access to employee meal perks and other benefits.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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