Customer Service Representative

3 weeks ago


Lake Forest, Illinois, United States Sbarro Lake Forest Oasis Travel Plaza #4344 Full time
About Sbarro

Sbarro is a leading provider of high-quality Italian-American cuisine with over 60 years of experience. Our commitment to excellence has earned us a reputation as a trusted brand in the industry.

Job Overview

We are seeking an enthusiastic and motivated Customer Service Representative to join our team at Sbarro Lake Forest Oasis Travel Plaza #4344. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities

Front-Line Service:

  • Greet and serve customers in a friendly and courteous manner.
  • Ensure timely delivery of food orders and maintain high standards of quality and presentation.
  • Manage cash transactions accurately and handle customer complaints professionally.

Cross-Training:

  • Learn and master multiple roles, including Server/Cashier, Pizza Maker, Steam Cook/Prep, and Dishwasher.
  • Assist colleagues as needed to ensure seamless service and maintain a clean and safe environment.

Requirements:

  • Prior restaurant experience is an asset but not required.
  • Able to lift 50 pounds and work in a fast-paced environment.
  • Demonstrate excellent communication skills and a strong work ethic.

Benefits:

  • Competitive salary: $15-$18 per hour (estimated based on location and industry standards).
  • Ongoing training and development opportunities.
  • Access to employee meal perks and other benefits.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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