Automation Support Specialist
5 days ago
Job Summary:
The Automation Support Technician is responsible for providing timely support to daily automation issues in the warehouse to maximize production uptime. This role requires a strong understanding of automation systems, excellent communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities:- Respond to daily automation issues in the warehouse, utilizing SCADA systems, HMI's, GUIs, and WMS to correct problems.
- Perform area checks to identify faulty equipment and diagnose recurring automation issues.
- Assist technicians with beginner-level tasks and document parts and repairs as needed.
- Communicate effectively with the logistics team to ensure continuity and provide a best-in-class experience.
- Continuously build knowledge and understanding of automation through training and observing upper-level technicians.
- At least 2 years of electrical/mechanical experience.
- A degree in Mechatronics or a related field (such as electrical engineering, mechanical engineering, computer science).
- Good customer service skills and ability to prioritize and manage time effectively.
- Intermediate-level skill with Microsoft Office products (Excel, Word, Outlook, etc.).
- Ability to navigate and use the Warehouse Management system effectively.
- Basic understanding of HMIs and PLC control systems.
- Ability to utilize and interpret blueprints, manuals, electrical line and schematic drawings.
Why Join Our Team:
At AutomationDirect, Inc., we value our employees and offer a dynamic work environment with opportunities for growth and development.
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