Automation Specialist

4 days ago


Cumming, Georgia, United States Raven Automation Full time
Job Summary

We are seeking a skilled Automation Developer to join our team at Raven Automation. As an Automation Developer, you will design and implement automation solutions using PowerShell, Jinja, RPA, or RMM tools to streamline business operations, reduce repetitive tasks, and improve service delivery.

Key Responsibilities:

  • Design and implement automation solutions to improve service delivery and reduce repetitive tasks.
  • Analyze existing processes across all departments to identify areas for automation and improvement.
  • Collaborate with stakeholders to understand requirements and translate them into effective automation solutions.
  • Develop and prioritize a list of automation tasks to ensure alignment with Leadership and company objectives.
  • Ensure all automations are properly documented for both technical and non-technical resources.
  • Monitor and review automation failures, addressing and resolving issues promptly.
  • Perform routine maintenance on automation solutions to ensure continued reliability and effectiveness.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
  • Proficiency in scripting languages such as PowerShell or Jinja.
  • Familiarity and expertise with RMM, PSA, and RPA tools.
  • Solid understanding of APIs, JSON, and integration of systems and applications.
  • Excellent problem-solving and troubleshooting skills.
  • Strong documentation and communication skills with the ability to convey technical details to both technical and non-technical stakeholders.

What We Offer:

  • Competitive salary and bonus structure.
  • Group medical/dental insurance.
  • Paid vacation, holidays, personal & sick time.
  • Retirement contribution and training reimbursement.

About Raven Automation:

Raven Automation is a visionary organization bringing IT Automation and RPA to the Managed Services Industry and the Small Business sector. We are led by industry veterans with over 20 years of experience in IT management. If you believe you are qualified to apply, do so to learn more about our new approach and groundbreaking approaches we have developed.


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