Customer Service Representative

1 month ago


Sandy, United States Daniel Kroll - State Farm Agent Full time

ROLE: Customer Relations Representative

As a valued member of the Daniel Kroll - State Farm Agent team, you will play a crucial role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of our community members.

Responsibilities:

• Manage customer inquiries and resolve issues in a timely and professional manner.
• Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
• Assist in developing and implementing customer retention strategies to foster long-term relationships.
• Collaborate with other departments to ensure customer satisfaction and exceed expectations.

Qualifications:

• Strong communication and problem-solving skills, with the ability to navigate complex customer issues.
• Previous experience in customer service or a related field is preferred.
• Ability to remain calm and composed in high-stress situations, providing exceptional service to our clients.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional service.



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