Pet Care Concierge

2 days ago


Fairless Hills, Pennsylvania, United States Banfield Full time
Job Description:
The Pet Care Concierge plays a vital role in providing exceptional customer service to our clients and their pets. This includes coordinating the care of clients and pets, ensuring effective communication with associates and clients, and driving the flow of clients and pets through the hospital. As a key member of our team, you will be responsible for delivering a positive experience for our clients and their pets, while working collaboratively with our veterinary medical team to provide exceptional patient care.

Duties and Responsibilities:
- Provide exceptional customer service to clients and their pets
- Coordinate the care of clients and pets in a welcoming, friendly, and efficient manner
- Ensure effective communication with associates and clients

What You'll Need:
- 2+ years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail and ability to multitask

Compensation and Benefits:
- Competitive salary: $52,000 - $68,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional growth and development


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