Customer Service Representative

2 weeks ago


Bloomfield Hills, Michigan, United States PetSmart Full time

PetSmart, Inc. Overview:

We are a leading pet retailer dedicated to delivering an exceptional customer experience.

Job Description:

This role will play a vital part in ensuring the success of our retail stores by providing excellent customer service and maintaining a safe environment for all living pets.

Responsibilities:

  • Welcome customers to the store, engage with them to understand their needs, and provide guidance on products and services.
  • Work as a cashier to facilitate a smooth checkout process, handling cash, credit card transactions, and other forms of payment.
  • Maintain a clean and organized store environment, adhering to health and safety standards to ensure the well-being of pets and employees alike.
  • Assist customers in finding the perfect products for their pets, offering expert advice and recommendations when needed.

Working Conditions:

This position requires working in a fast-paced retail environment with varying temperatures and humidity levels.

Salary: Estimated $35,000 - $45,000 per year, depending on location and experience.



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