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Customer Service Ambassador

2 months ago

Chadds Ford, Pennsylvania, United States Vail Resorts Full time
Job Summary:

As a Front Desk Agent at Vail Resorts, you will be the face of the hotel, serving as the primary point of contact for all guests. Your role will be to ensure a memorable and exceptional experience for our visitors.

Key Responsibilities:
  • Provide exceptional customer service and support to guests
  • Check guests in and out, handling all related tasks and inquiries
  • Manage guest needs and resolve any discrepancies or issues
  • Maintain a professional appearance and demeanor at all times
  • Perform other duties as assigned to ensure seamless hotel operations
Requirements:
  • Fluent communication skills in English
  • Strong people skills and ability to work effectively with guests and colleagues
  • Basic computer skills and ability to learn hotel software
Benefits:
  • Competitive hourly rate of $22.04
  • Full and part-time shift availability
  • Opportunities for career growth and development
  • Comprehensive training and professional development programs
  • Employee assistance program and 401(k) retirement plan
Company Culture:

Vail Resorts is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We value our employees and strive to provide a positive and supportive workplace culture.