Restaurant Operations Manager
2 months ago
The Wolfeboro Inn and Wolfe's Tavern are seeking a highly motivated and experienced Tavern General Manager to lead our team of restaurant professionals. As a key member of our management team, you will be responsible for the overall success of our food and beverage operations.
Key Responsibilities- Front of House Operations: Oversee the entire front of the house food and beverage department, including restaurant, bar, room service, and banquets.
- Guest Experience: Create and maintain relationships with clients and guests, ensuring a memorable and exceptional dining experience.
- Team Leadership: Motivate and train staff to provide outstanding internal and external customer service standards.
- Financial Management: Manage budgets, scheduling, forecasting, inventory, expenses, promotions, and systems and controls for all F&B departments.
- Marketing and Sales: Develop and maintain F&B sales and marketing strategies, including menus, advertisements, entertainment, food and beverage promotions, signs, incentives, flyers, and e-blasts.
- Point of Sale Systems: Maintain all Point of Sale (POS) systems, including updating pricing, making adjustments, entering specials, maintaining counts, and using the time clock system.
- Experience: 3-5 years of recent restaurant management operations experience, with a background in hotel F&B and knowledge of catering/banquets.
- Skills: Proven ability to drive sales, motivate teams, and control costs; excellent verbal and written communication skills; ability to multitask, adapt to change, think quickly, and prioritize effectively in a fast-paced environment.
- Certifications: Ability to furnish appropriate state-mandated certifications, including TIPS, ServSafe, CPR, Allergy Awareness, and others.
- Competitive Salary/Wages
- Insurance Benefit Package
- Complimentary Meals Daily
- Free Parking
- Employee and Friends & Family Lodging Discounts
- Discounts at Specific Property Partners
- 50% Discount when Dining at any HCH Property
- Industry Discounts through Working Advantage
- Supportive, Open-Door Policy Work Environment
- Fun, Energetic, and Motivating Work Culture
- Employee Recognition Program
- Accelerated Career Advancement
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