Restaurant Operations Manager

2 months ago


Wolfeboro, New Hampshire, United States The Wolfeboro Inn Wolfe's Tavern Full time
Job Summary

The Wolfeboro Inn and Wolfe's Tavern are seeking a highly motivated and experienced Tavern General Manager to lead our team of restaurant professionals. As a key member of our management team, you will be responsible for the overall success of our food and beverage operations.

Key Responsibilities
  • Front of House Operations: Oversee the entire front of the house food and beverage department, including restaurant, bar, room service, and banquets.
  • Guest Experience: Create and maintain relationships with clients and guests, ensuring a memorable and exceptional dining experience.
  • Team Leadership: Motivate and train staff to provide outstanding internal and external customer service standards.
  • Financial Management: Manage budgets, scheduling, forecasting, inventory, expenses, promotions, and systems and controls for all F&B departments.
  • Marketing and Sales: Develop and maintain F&B sales and marketing strategies, including menus, advertisements, entertainment, food and beverage promotions, signs, incentives, flyers, and e-blasts.
  • Point of Sale Systems: Maintain all Point of Sale (POS) systems, including updating pricing, making adjustments, entering specials, maintaining counts, and using the time clock system.
Requirements
  • Experience: 3-5 years of recent restaurant management operations experience, with a background in hotel F&B and knowledge of catering/banquets.
  • Skills: Proven ability to drive sales, motivate teams, and control costs; excellent verbal and written communication skills; ability to multitask, adapt to change, think quickly, and prioritize effectively in a fast-paced environment.
  • Certifications: Ability to furnish appropriate state-mandated certifications, including TIPS, ServSafe, CPR, Allergy Awareness, and others.
Benefits
  • Competitive Salary/Wages
  • Insurance Benefit Package
  • Complimentary Meals Daily
  • Free Parking
  • Employee and Friends & Family Lodging Discounts
  • Discounts at Specific Property Partners
  • 50% Discount when Dining at any HCH Property
  • Industry Discounts through Working Advantage
  • Supportive, Open-Door Policy Work Environment
  • Fun, Energetic, and Motivating Work Culture
  • Employee Recognition Program
  • Accelerated Career Advancement


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