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Experience Manager
2 months ago
This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Austin, TX.
Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows.
Key Responsibilities:
- Deliver exceptional customer experiences and build strong relationships with clients
- Manage day-to-day operations and ensure a smooth operation
- Identify potential members and deliver them an exceptional day at work
- Develop and implement events and programming that members enjoy and are proud of
Requirements:
- No member request is too big or too small for you to handle
- You're energized by people and work well in a team
- Your attention to detail is something people comment on
- You're resilient and can adapt to challenging and unpredictable days
- You're willing to get your hands dirty one minute and think big picture the next
Compensation:
The annual base compensation range for this role is between $65,000 and $75,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications.
You will also be eligible for up to $11,000 in performance-related bonus pay.
Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies.
