Billing Operations Specialist
4 weeks ago
At Independence Blue Cross, we're dedicated to enhancing the health and well-being of the people and communities we serve. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace.
Job SummaryWe're seeking a highly motivated and detail-oriented Billing Analyst to join our team. As a key member of our billing team, you will be responsible for reviewing and processing invoices, reconciling customer accounts, and identifying trends and issues. You will also work closely with internal and external partners to resolve billing errors and improve processes.
Key Responsibilities- Review and process invoices, and reconcile customer accounts
- Take ownership of the billing process and suggest improvements to the process
- Perform Billing Account Maintenance, and Invoicing as directed by management
- Identify, track, report trends and escalate issues to appropriate levels of management
- May perform other duties as required by management
- Understanding of Billing, Finance, and Operations within the Healthcare industry
- Ability to think critically and resolve problems
- Strong attention to detail and the ability to succeed in a high-paced environment
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Good written and verbal communication skills
- Ability to multi-task and prioritize activities
- Detail-oriented and organized, with exceptional prioritization skills
- Ability to effectively communicate with senior management, supervisors, peers, and clients
- Customer-focused
- Bachelor's Degree in a Business-related field or equivalent work experience preferred
- Minimum 1-2 years working within a Billing, Finance, or Operations Department
- Billing experience in a Healthcare Industry preferred
- Must possess the ability to interface with internal and external customers at various levels
- Willingness to work in a fast-paced, challenging environment
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