Service Excellence Representative

5 days ago


Coppell, Texas, United States American Automobile Association Full time

Overview

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American Automobile Association is a leading provider of membership-based services, focusing on delivering exceptional value to its 17 million members across 21 states. As a valued member of our team, you'll contribute to shaping the future of automotive services, embracing innovation, and empowering individuals to achieve their goals.

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Key Responsibilities

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Your key responsibilities will include interacting with customers via phone, identifying and resolving issues, and presenting personalized solutions that enhance their membership experience. This requires active listening, empathy, and a deep understanding of our products and services.

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Why Join Us?

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By joining American Automobile Association, you'll become part of a community that prioritizes diversity, equity, and inclusion. We foster an environment where everyone feels valued, respected, and empowered to grow professionally and personally. Together, we strive to create a brighter future for our members and ourselves.

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