Technical Business Analyst in Azure DevOps
4 weeks ago
Mass General Brigham (Enterprise Services) is seeking a highly motivated and experienced Technical Business Analyst to join our Azure DevOps team. As a Technical Business Analyst, you will play a critical role in ensuring that our software development projects are delivered on time, within budget, and meet the needs of our customers.
Key Responsibilities
Conduct business process analyses, return on investment (ROI) analyses and needs assessments to align Azure DevOps solutions with business initiatives.
Work closely with development, testing and operations teams to implement DevOps practices and tools including CI/CD.
Develop and maintain project dashboards and reports to track progress and performance.
Collaborate with testing teams to ensure that software solutions meet quality and testing standards.
Occasionally lead testing efforts for ADO Feature updates and extension validation as well as home grown utilities and workflow automation.
Create and maintain technical documentation for Azure DevOps processes and best practices.
Provide demonstrations of Azure DevOps features and workflows to stakeholders.
Develop and deliver training programs on Azure DevOps tools and methodologies for technical and non-technical staff.
Manage and document project migrations within ADO as well as from external platforms such as JIRA, GitLab and other.
Requirements
Bachelor's Degree in Business, Information Technology, Healthcare, or a related field required; Master's degree preferred.
Eight or more years of healthcare information technology experience with knowledge of clinical systems.
Strong knowledge of Azure DevOps, including Azure Boards, Repos, Pipelines, and Test Plans.
Excellent understanding of Agile and DevOps methodologies.
Experience with requirements elicitation, gap analysis, and process modeling.
Proficiency in using tools like MS Project, Visio, JIRA, and collaboration platforms.
Strong communication and presentation skills for effective training delivery.
Ability to translate complex technical concepts into easy-to-understand language for various audiences.
Epic Certification desired or must obtain Epic training as outlined by program requirement
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