Client Service Representative

2 weeks ago


Iselin, New Jersey, United States VCA Animal Hospitals Full time
Client Service Representative

We are seeking a highly skilled and personable Client Service Representative to join our team at VCA Animal Hospitals.

As the face of our practice, the Client Service Representative plays a critical role in building and maintaining trust and confidence with our clients and their pets.

Key Responsibilities:
  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend and select products and services.
  • Manage medical records, charts, reports, and correspondence, and ensure the facility is neat and clean at all times.
Benefits:
  • Competitive compensation and comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days.
  • 401(k) and generous employee pet discounts.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page.


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