Customer Service Associate

6 days ago


Chantilly, Virginia, United States U-Haul Full time
Job Overview">

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Salary Information

The estimated salary for this position is $40,000 - $60,000 per year, depending on location and experience.

Job Responsibilities
  • Assist customers with U-Haul products and services, including equipment rentals and returns.
  • Pump propane and perform storage walks to ensure equipment is in good condition.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers, and clean and inspect equipment on the lot.
  • Answer questions and educate customers about products and services, and prepare rental invoices.
  • Install hitches and trailer wiring, and fill propane tanks (certification offered through U-Haul upon employment).
Requirements
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.

We offer a competitive salary, benefits package, and opportunities for advancement. If you are a people person and enjoy helping others, we encourage you to apply.



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